The AI receptionist for water damage restoration companies.
Velvy's AI receptionist answers your restoration company's phone the moment a homeowner finds water in the basement — day, night, or mid-job. It takes the property details, where the water is and where it came from, books the assessment to your calendar, and sends you a summary of every call, trained on your services and pricing.
Free intro call · No obligation
Try the technology
Meet the AI receptionist that never misses a call.
This is a live voice AI experience—not a recording. Start a conversation and hear how it answers questions, takes a customer’s details, and books the visit—like a great front-desk hire who never clocks out.
Start a live, unscripted conversation
Try asking
Microphone permission is required. You can end the conversation at any time.
The calls it handles
Water damage restoration calls, answered.
Water in the basement
“I just came downstairs and there's an inch of water on the floor.”
It answers right away, takes the address, how much water there is and where it's coming from, and books the earliest assessment you've opened. You get a summary of the call. How you want urgent losses routed we set up around how you work — we'll cover it on the blueprint call.
Insurance and the adjuster
“Do you work with my insurance company? I've already opened a claim.”
It answers from what you've told it about how you work with insurance, notes the insurer and claim status, and books the visit — so you show up with the paperwork question already asked.
The property manager's call
“One of my units had a supply line fail and the unit below is wet.”
It takes the property and unit details, who's affected, and the best contact on site, then books the assessment to your calendar.
Mold worries after a leak
“We had a leak a few weeks ago and now there's a musty smell.”
It explains your services the way you've trained it to, takes the history of the leak, and books the inspection — without promising anything you haven't seen yet.
What it asks
Every call arrives with the details you need.
You decide what it asks. These are the questions most restoration companies start with — we set them up around how you assess and schedule.
- Property address
- Where the water is and where it came from, if known
- When it started, and whether it's still coming in
- Home, rental, or commercial property
- Insurance claim opened, and the insurer
- Whether they can send photos
After each call you get a summary with the answers, and booked appointments land on your calendar.
Common questions
Asked by water damage restoration companies, answered here.
Something else on your mind? Ask us directly—hello@velvy.ai—or book the intro call below.
What is the best AI receptionist for water damage restoration?
Can it answer restoration calls at night?
Can it talk about insurance claims?
Does it take calls from property managers?
How do I set it up for my restoration company?
Get started
Hear it answer. Then make it yours.
Book a free intro call. We’ll look at how calls reach you today, and show you exactly where an AI receptionist fits your business.
Prefer email? hello@velvy.ai