The AI receptionist for plumbing companies.
Velvy's AI receptionist answers your plumbing company's phone while you're under a sink, on a job, or asleep — so the burst pipe at 2 a.m. and the leaky faucet at lunch both get answered. It takes the caller's details, the address, and what's going on, books the job to your calendar, and sends you a summary of every call, trained on your services and pricing.
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Try the technology
Meet the AI receptionist that never misses a call.
This is a live voice AI experience—not a recording. Start a conversation and hear how it answers questions, takes a customer’s details, and books the visit—like a great front-desk hire who never clocks out.
Start a live, unscripted conversation
Try asking
Microphone permission is required. You can end the conversation at any time.
The calls it handles
Plumbing calls, answered.
Burst pipe at night
“A pipe burst under the kitchen sink and there's water everywhere.”
It answers in the middle of the night, takes the address and what's happening, and books the earliest slot you've opened. You wake up to a summary of the call. How you want emergency calls routed we set up around how you work — we'll cover it on the blueprint call.
Backed-up drain
“The basement floor drain is backing up again.”
It asks where the backup is and how bad it is, takes the caller's details, and books the visit to your calendar — so you arrive knowing whether it's a quick clear or a camera job.
Water heater out
“We've had no hot water since this morning.”
It takes the water heater type and age if the caller knows it, explains your service the way you've trained it to, and books the repair or replacement visit.
Small jobs while you're on a big one
“Can someone fix a running toilet and a dripping tap this week?”
The calls you'd normally miss mid-job still get answered. It takes the list of fixes, books a time on your calendar, and sends you a summary so nothing slips.
What it asks
Every call arrives with the details you need.
You pick the questions. These are where most plumbers start — we set them up around how you take and schedule jobs.
- Service address
- What's happening — leak, clog, no hot water, burst pipe
- Where in the home, and whether water is still running
- How urgent it is for them
- Whether they can send photos
- Best time for the visit
After each call you get a summary with the answers, and booked appointments land on your calendar.
Common questions
Asked by plumbing companies, answered here.
Something else on your mind? Ask us directly—hello@velvy.ai—or book the intro call below.
What is the best AI receptionist for plumbers?
Can it answer emergency plumbing calls at night?
Will it tell callers what a job costs?
What does it ask a caller?
How do I get it for my plumbing business?
Get started
Hear it answer. Then make it yours.
Book a free intro call. We’ll look at how calls reach you today, and show you exactly where an AI receptionist fits your business.
Prefer email? hello@velvy.ai