The AI receptionist for auto repair shops.
Velvy's AI receptionist answers your auto repair shop's phone while your techs are under a car and the front counter is busy. It answers common questions from what you train it on, takes the vehicle and the problem, books diagnostics and services to your calendar, and sends you a summary of every call.
Free intro call · No obligation
Try the technology
Meet the AI receptionist that never misses a call.
This is a live voice AI experience—not a recording. Start a conversation and hear how it answers questions, takes a customer’s details, and books the visit—like a great front-desk hire who never clocks out.
Start a live, unscripted conversation
Try asking
Microphone permission is required. You can end the conversation at any time.
The calls it handles
Auto repair calls, answered.
“Is my car ready?”
“I dropped off a silver SUV this morning — is it done yet?”
It answers, takes the customer's name and vehicle, and makes sure you get a summary so someone can call back with the status. Whether it can look up job status itself depends on your shop's setup — we'll cover it on the blueprint call.
Booking a diagnostic
“My check-engine light came on and the car is shaking at idle.”
It takes the year, make, and model and what the car is doing, explains your diagnostic the way you've trained it to, and books the appointment straight to your calendar.
Routine service
“I need brakes looked at and I'm due for an oil change.”
It answers from your services and pricing, finds an open slot, and books the visit — instead of the caller trying the next shop on the map.
Price shoppers
“How much do you charge to replace front pads and rotors?”
It shares only what you've told it to — a range, your diagnostic process, or simply booking the inspection — and takes the vehicle details either way.
What it asks
Every call arrives with the details you need.
You set the questions. These are where most shops start — we set them up around how you write up and schedule work.
- Year, make, and model
- What the car is doing — noises, lights, leaks, warnings
- Service needed, or diagnostic
- Drop-off or wait
- Best callback number
- Preferred day and time
After each call you get a summary with the answers, and booked appointments land on your calendar.
Common questions
Asked by auto repair shops, answered here.
Something else on your mind? Ask us directly—hello@velvy.ai—or book the intro call below.
What is the best AI receptionist for an auto repair shop?
Can it answer “is my car ready?” calls?
Can it book diagnostics and services?
Will it quote repairs over the phone?
How do I get it for my shop?
Get started
Hear it answer. Then make it yours.
Book a free intro call. We’ll look at how calls reach you today, and show you exactly where an AI receptionist fits your business.
Prefer email? hello@velvy.ai